FamilyOrnament.com Testimonials

Here at FamilyOrnament.com we pride ourselves in our exceptional customer service and prompt delivery. Below you will find some emails that we have received from customers about their experience with us.

I received my ornament today and I have to say that it is so much better than I expected. I don't usually send emails regarding purchases, but when I received my order, I felt I had to.

My girlfriend has 5 cats and every year I try to get a Christmas ornament for them. It's very difficult to find an ornament with multiple cats, let alone 5. I have to say that the actual ornament looked better than it did online. The different cat ornaments resemble each one of our cats and I am so much more than pleased. I wish Christmas wasn't 4 months away as I would love to give it to my girlfriend tomorrow. I know she will be so happy when she sees it...

Thank you again for the wonderful work.

Antonio

Thank you for fulfilling my order so quickly and professionally. I am thrilled with the results of my ornaments, and was especially pleased to find they were nicely boxed for gift giving. Thank you for providing me 2 gifts that I am very excited about giving this year.

Debra

I just wanted to let you know that I received the ornament and I LOVE it! It is just the about the cutest thing I have ever seen! The person I am giving it to is going to adore it as well. Thank you SO much, and Merry Christmas!

Michelle

I don't usually "review" or comment on things I purchase online, but I was so pleased with your business that I felt I needed to send a quick email. The confirmation email, shipment tracking email, speed of service, gift box and tissue paper the ornament was carefully wrapped in, and most importantly the quality and uniqueness of the ornament were perfect. We loved our family ornament so much it is hanging on our wall as a year-a-round ornament. I will be sure to order more charms from you as our family grows.

Thank you for such great service and products!

Mallory

OMG I just recieved my ornament... it is better than I expected.. such a unique ornament..

Thanks so very much!!!!!

Paula

I received my ornaments today and I am extremely pleased and will be glad to tell everyone about your company and excellent service. They are great and exactly what I wanted...I am very happy with them...thanks so much for the speed and respond to my order.

Frances

I just received the three ornaments I ordered and I just wanted to tell you how pleased I am with them! They are adorable. The personalization looks great and the boxes they came in are perfect. Nice presentation.

Also, very prompt service. Thank you very much!! Keep up the good work.

Happy Thanksgiving and Merry Christmas!

Casey

Thank you for getting us our ornaments into the mail so quickly. They look even more beautiful and detailed than expected. My son and his wife will love the one with the pugs on it for them and will have it for a nice keepsake to hang on their tree for many more Christmases. I love that they are personalized too. I would recommend this as gift ideas to friends or anyone with pets. You do a great job! Great idea. Thank you again. Merry Christmas to you and yours.

Denise

I just have to let you know how pleased I am with the products I received both this year and last. The website is easy to navigate and the product is just fantastic. The recipients of the gifts were just thrilled. Thanks for the excellent product and service. I'll be back again next Christmas!

Suzanne

I was pleasantly surprised to receive my Golden Retriever ornament just a few days after ordering. It is exactly as pictured on your website but even CUTER in person! I am so very happy with the quality and workmanship. Our laundry room is also known as "The Golden Doggie Diner". I've never decorated that room for Christmas, but this year there will be a swag of greens around the window covered with doggie inspired ornaments. YOURS will be the focal point. Thanks again for a great product and great customer service.

Please enjoy the attached picture of Gordy the Wonder Dog (red guy) and Liberty Belle (blonde girl) !

Merry Christmas,

Lisa

You have done a wonderful job! And I was really surprised at how quickly my order was processed. I love it and I know my family will, too. Thank you very much. The ornament is gorgeous.

Shelly

I just had to take the time to write to you and let you know how much I absolutely LOVE the ornament! It is for a neighbor and I cannot wait to give it to her. She will be very excited. The ornament is very well done and the speedy deliver was great. Thank you very much and enjoy your holiday!

Susan

Just wanted to say how delighted I was to receive the ornament I ordered. Can't wait 'till Christmas to give it to my husband. I've already ordered two more for gifts. You guys do lovely work.

Michelle

Just wanted to let you know how happy I am with the ornament. I'm giving it to my son for Christmas. He will love it. Thanks.

Jo

I just wanted to thank you for taking time out to help me with my questions, and sending me all of that info. I also wanted you to know that you've helped me make this a very special Christmas indeed, you see I intend on proposing to my long term girl friend on christmas eve, and her ring will adorn your ornament for presentation, just thought that might make you smile. Thanks again! have a great holiday! and wonderful year.

Shane

I would just like to say thank you for such a beautiful ornament. I received it today (much faster than I thought) and I cannot believe how cute and perfect it is going to look on my aunty's Christmas tree. She has been dreaming of Christmas in Switzerland since she was a little girl and has had a pretty tough time the past 10 years. So we were finally able to get the family together and organize a trip to Switzerland. I wanted a special way to commemorate the trip and this ornament is a perfect touch. Thank you for adding "Switzerland 2007 - Dreams Come True" on the header. I have no doubt that it will make her cry.

I will definitely pass on your website to all of my friends. Thank you so much.

Kylie

My ornament arrived yesterday and it is SO cute. thank you for such a quick turnaround!

Peggy

I am giving this as a bridesmaid's gift to the bride. I was really unsure what to get her for months until I came across your website tonight. Your ornaments are perfect!

Rebecca

I was just writing to express my absolute delight regarding my transaction with your company. Your website offers a wonderful selection of ornaments, and your prices are incredible. I think I ordered an ornament for every member of my family, in addition to two for myself!:) I could not believe how quickly my first ornament arrived, and I was so excited to see that the pieces had already been assembled! I shop online frequently, particularly during the holidays, but I have never received such prompt and satisfactory service from an online purchase. I thank you for a wonderful shopping experience, and please believe that I will be letting all of my friends and family know about your website. Thanks again for a job greatly done.
Happy Holidays! Sincerely,

Megan

Thank you so much for the beautiful ornaments. I was astonished at how quickly I received them and was delighted at how charming they are. I couldn't wait to give my fiancé the one that will be our first Christmas ornament as a family (we are getting married next year!). I made him open it last night, and he absolutely loved it! You will definitely be hearing from us again—you are going to be our Christmas tradition! We will also spread the word about your website to everyone we know.

Thanks so much, and Happy Holidays!!

Danielle

I just wanted to let you know that I received my ornaments today, and I am very pleased with them. I will recommend you to all of my family and friends. Thank you for a wonderful family ornament!
Merry Christmas,

Cindy

Thank you once again for the prompt service. I wish i had found you sooner! Your product is wonderful!
Merry Christmas!

Melinda

I wanted to let all of you know that I appreciate your amazing customer service and I love your ornaments.

I'm spreading the word!

Merry Christmas

Eileen

Just wanted to let you know that the parcel arrived yesterday, thank you so much for sending them so quickly, they're great!

Hope you have a wonderful festive season!

Katherine

Thank you so much for the quick delivery. The ornaments are absolutely
beautiful!

Jennifer

Wow,

Thank you for being so prompt with the order. I appreciate your service. I wish that all the purchases I make were this nice.

Happy Holidays

Geri

Thank you so much for reducing the shipping and sending them together. That is very nice of you. I will definitely refer you and I know they will love the ornaments. Happy holidays!

Amy

We are soooo happy with it, we simply love it! Thank
you so much again for your wonderful work and generosity! We are sure
our friends and family will ask about it and we will recommend your
business to anyone who is looking for an ornament of any sort.
Thanks again and kind regards,

Karin

I just have to tell you, the ornament I ordered form you for my Corgi's and Cat is positively and without a doubt the cutest ornament I've ever seen.

I fully intend to order from you for gifts next year!!!!

The ornaments arrived today and are even cuter than I expected. Thanks very much.
Warm wishes for the holiday,

Andrea

Thank you for being so prompt!

Kevin

Your family ornaments are the best thing since Santa Claus! Thank you for sending them so quickly. (Do you guys use magical reindeer?) Have a great Christmas!!!

Mike

Your ornaments are wonderful. I can't wait to order next year. Happy Holidays!

Michelle

These ornaments are fabulous...You do a great job-

Thanks!!

Angela

I just wanted you to know that I received my ornament today, and had to tell you just how pleased I am with it! I shall make it my personal mission to spread the word regarding not only your wonderful ornaments, but also your prompt service! Thank You so much,

Kathy

I just received the two ornaments that I ordered on 12/9 TODAY (i.e. 3 DAYS LATER!) They are ADORABLE! We LOVE them. They looked great on the Web & even better in person! And your website is super user-friendly. I am recommending you to everyone I know. Keep up the great work! HAPPY HOLIDAYS!!!

Sheryl